I have worked for my own company for over 15 years, and I never got to experience customers the way that I got to while I worked at Sony as a salesperson. When I worked at Sony I never expected to hear some of the outlandish things that I did hear. Keep in mind that above our store was a BIG sign with the company name on it. You expect to hear some questions about a product specification, but the ones that took the cake were:
- Where are the XBox360 units?
- Where are the ipods?
On top of that you would always get someone that would come in, and show a flyer for a competitor, and ask if we could beat their price… Meanwhile our price was on a sign showing a lower price than the competitor already was. Maybe it was me, but an awful lot of people asked the same questions on an almost daily basis.
Have you ever had a really off question get asked to you, and you wonder what tree that person came out from under?