Sorry For The Outage…Again!!
I wanted to apologize to everyone. Comcast had a backbone problem in my area, and all of my blogs, as well as my wifes went down. This only happened once before when a car took out a telephone pole in my area.
They seem to feel that they don’t have an obligation to notify the HIGH PAYING BUSINESS CLASS CUSTOMERS that there will be an outage, or they don’t feel the need to tell us when they are doing system work.
Outages are lost revenue as far as I am concerned.
We will see what Corporate says when I call them in the morning, as I am requesting credit for downtime, and inconvenience.
3 Responses
pat.navymom
Wednesday, 3. June 2009
I believe they have it in their contract that they ae responsible only after an outage of so many hours….
Vickie Bartlett
Thursday, 4. June 2009
Not related to the outage post… congratulations on your Seagate win at The Dirty Shirt
JMarsden92
Thursday, 4. June 2009
Vickie…TY. I see you really want to win the Muvee Reveal software.