I have been fighting with Nextel / Sprint for a while regarding my IC902 Hybrid phone. The phone was great in the beginning, but I have been having more, and more problems with it. Between the “white screen” of death, vapor locking, and a few more things, I had enough.
I called account services, and discussed my entire situation, which stems back @ 1 year, when they insisted I would be happier with this phone. I originally had the I860 Pocket PC phone. That phone was the bomb.
The woman on the phone reviewed all the notes on my account, and offered me the Renegade. I wasn’t particularly happy with that, as I like to have the best at all times. I told the girl that we also needed to look at my plan, as I went over on my minutes a few times. I was on the FREE incoming plan, and somehow I actually went over.
She then asked which phone I was looking at, and told me that I could have the Blackberry 7000i for $75, or the 8350 for $150. I told her flat out that the 7000i had issues, and with how much I have spent in the past I didn’t want a piece of trash. She finally told me she would further discount the 8350, and I could get it for $175 before $100 rebate. I took the deal. She changed my plan to the Simply Everything plan, which will only cost me @$10 more than I was spending originally.
I am waiting for the phone, and will give a full review of it when I receive it, and test it a few days.