I have been a long time computer tech, tv tech, tv installer, and more. Over the past few years I have noticed more, and more that customers are out for themselves, and will mow the technician over no matter what. When I get to a customers home I am not required to move their existing tvs, and such. For the most part my customers are very nice, and wouldn’t take advantage of me. They know that I am reasonable for my work, and I take pride in doing my job well.
I just recently received an escallation about a job I did. The escallation was that a tv I installed was not usable. When I left the customer signed off, and I demonstrated that everything worked to the best of my capability. The customer even gave me a tip. I moved her old tv to the garage, and even drove out to a store to get her cables because she didn’t have the right ones at the time of installation.
I am glad that I am not like a doctor. I don’t need things like malpractice insurance. I am thankful for this because the way people always want to get one over on someone would make it so that my insurance company would be calling me every few days.
